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Terms of Service
Terms of Service
Last Updated: April 1st, 2025
Welcome to Collov.ai! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Service”). By accessing or using the Service, you agree to comply with and be bound by these Terms.
1. Acceptance of Terms
By accessing or using Collov.ai, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy. If you do not agree, please do not use our Service.
2. Eligibility
You must be at least 18 years old and capable of forming a binding contract to use our Service. By using Collov.ai, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
To access certain features, you may need to create an account. You agree to:
• Provide accurate and complete information during registration.
• Maintain the security of your account credentials.
• Notify us immediately of any unauthorized use of your account.
4. Services Provided
Collov.ai offers virtual staging solutions for real estate professionals. Our services include, but are not limited to, virtual furniture staging, photo editing, and interior design visualization.
5. User Content
You retain ownership of any content you submit to our Service (“User Content”). By submitting User Content, you grant Collov.ai a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing and improving our Service.
6. Prohibited Conduct
You agree not to:
• Use the Service for any illegal or unauthorized purpose.
• Violate any laws in your jurisdiction.
• Infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• Upload or transmit viruses or any other malicious code.
7. Payment and Subscription
Certain features of our Service may require payment. By subscribing, you agree to:
• Pay all applicable fees and taxes.
• Provide accurate billing information.
• Authorize us to charge your payment method for the agreed-upon fees.
8. Refund Policy
We offer full refunds within 7 days if fewer than 10 photos have been uploaded. For details, please refer to our Refund Policy: https://collov.ai/refund
9. Commercial Usage Rights
Upon subscribing to our plan, you are granted a non-exclusive, non-transferable, worldwide license to use the AI-generated photos produced through our Service for commercial purposes. This includes the rights to publish these images on listing websites and to resell them to your customers.
10. API Customers
Subject to your compliance with these Terms, and provided that your subscription level includes API access, we grant you a non-exclusive, non-transferable, non-sublicensable right and license to use our application programming interfaces (“APIs”) and related tools and documentation to incorporate our Services into your products and services. Access to certain APIs may require review and approval, which we may grant at our sole discretion. We reserve the right to take any action we deem necessary if we believe an integration violates these Terms or compromises their intent, including removing your access to our APIs.
11. Termination
We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Service, us, or third parties, or for any other reason.
12. Disclaimers
The Service is provided on an “as is” and “as available” basis. Collov.ai disclaims all warranties, express or implied, including, but not limited to, merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of Liability
To the fullest extent permitted by law, Collov.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
• Your use or inability to use the Service.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
14. Indemnification
You agree to indemnify and hold harmless Collov.ai and its affiliates, officers, agents, and employees from any claim or demand made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the “Last Updated” date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
17. Contact Information
For any questions about these Terms, please contact us at cs@collov.com.